Processing Time
All orders that are in stock are typically processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
•Standard Shipping: Estimated delivery time: 3-5 business days
•Expedited Shipping: Estimated delivery time: 1-2 business days
Delivery delays can occasionally occur, especially during peak seasons.
International Shipping
We currently do not ship outside the U.S. For international shipping inquiries, please contact us at sales@shelvingspecialist.com.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Taxes
Shelving Specialist is not responsible for any taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
If your order arrives damaged, it is imperative that when you sign for it, you note is as damaged. If it is not signed for as damaged, we may not be able to help you. If you arrange your own shipping, it will be your responsibility to make a claim. Please save all packaging materials and damaged goods.
Delay in Delivery -When date of delivery is given, we will make every effort to make shipments as near that date as possible, but Shelving Specialist will assume no responsibility for any loss or inconveniences caused by non-delivery at specified time.
Special Note on Delivery -If the buyer causes delays in receiving of the material resulting in additional freight charges from the freight company, these additional charges will be the responsibility of the buyer.